Teletech webinar

To kick-off 2017 with exciting news we are happy to share a recording made by the Customer Strategist Journal in collaboration with Teletech, a leading CX services and consutling firm.

It brings together global CX leaders Don Peppers, Joe Pine and SiR expert Olaf Hermans in a webinar discussing the current and future state of customer experience:

http://www.teletech.com/resources/webinar-replay/the-future-of-customer-experience#.WGu-mlXyv3g

Enjoy, and don’t hesitate to share your thoughts and suggestions.

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